We give support for both free and paid account´s trough our in-app chat, which you can find in the bottom right corner. Its available both here and inside our application.
To make it easier for us to help you, we always recommend that you use the chat to reach us, so that we can read past support sessions and know which account you need support with.
You always have our support right at hand, no matter where you are in our application. We will do our best to give you a good experience.